I am so upset right now. This big scifi convention that I've been talking about for months has been canceled. I have not been contacted by Jumpcon even though I purchased Emperor's Club tickets (the most expensive ones they offered). The only reason I know the convention is canceled is because I happened to check their website this morning. If I hadn't I'd be getting in my car and leaving tomorrow only to find out at the hotel that it was not happening!
This is the announcement they posted:
I called the hotel this morning to cancel my reservations and was told they have not had any official word from Jumpcon either. They read the same message I did and that's how they found out.
The message says they will refund the tickets, but no word as to when or how. I've tried calling them. Left 1 message and now when I call you can't even leave a message because the mailbox is full. I paid for my tickets back in March through Paypal and tried to log a complaint with them. Sadly they said they can't do much seeing their policy is you must log a complaint within 90 days. They will keep my complaint on file and if they get enough other complaints then I may be eligible for some sort of reimbursement. So if any of you bought tickets to a jumpcon event through Paypal, please go make a complaint!
So, it's looking like I'm going to be SOL on the money unless Jumcon honors their word and refunds the money.
On top of this though, I feel bad because I helped promote Jumpcon to others. I was so excited to have a big scifi convention in the area and I so badly wanted them to succeed that I did everything I could. I posted flyers and postcards around local comic shops and other geeky hangouts. I talked up the con everywhere I could and I hope no one booked tickets to Jumpcon because of my efforts now!
In the end I guess I can chalk this up to the life lesson of "if it looks to good to be true, it probably is." Jumpcon promised what sounded like the ultimate in scifi convention experiences and in the end it tuned out to be nothing more than a scam.
Shame on you Shane Senter and Jumpcon! You have ruined my summer vacation and I will not forgive you (or forget)! I implore you to refund our money and end this debacle with at least a crum of self respect left in place!